Home Connect - FAQ

Home Connect: Manage your home appliances from wherever you are.

You can already control your Wi-Fi enabled Siemens home appliances with your smartphone. Now this technology has evolved into something bigger; an ever-growing network of partner services, upgrading your house or flat into a connected home. Discover a life full of possibilities.

TO ALL APPLIANCES WITH HOME CONNECT

Below you can find answers to the most frequently asked questions around Siemens home appliances and Home Connect.

Home Connect AppliancesManage your Wi-Fi-enabled Siemens Home Appliances with Home Connect – from wherever you are, whatever you do.

Need help connecting the app?To connecting assistance

Download the AppOn the App Store

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Home Connect - FAQ

Home Connect: Manage your home appliances from wherever you are.

Below you can find answers to the most frequently asked questions around Siemens home appliances and Home Connect.

What does the app cost and where can it be downloaded?

For which iPhones, iPads and iOS operating systems does the Home Connect App work? Is the app also available for Android in the Google Play Store?

What extra costs will consumers incur for these smart home appliances?

How easy is the installation of Home Connect at home?

Are there minimum requirements for Wi-Fi routers?

How do I know whether Wi-Fi reception will be available where I have my home appliance set up?

What about the issues of data protection and data security?

Why does the Home Connect pairing process keep failing after it connects to my Wi-Fi?

Why isn't my Wi-Fi network showing up in the Home Connect app?

My Home Connect appliance still won't pair, what can I do?

Home Connect error code trouble shooting